Privacy Policy – jilid Casino

1. Introduction

jilid ("jilid," "we," "us," "our") operates the online gaming platform accessible at jilid.vip. We are committed to protecting the privacy and personal data of all users of our platform, including registered players and visitors. This Privacy Policy ("Policy") describes how jilid collects, uses, stores, shares, and protects personal information in connection with the jilid platform and related services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By accessing or using the jilid platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with jilid's Terms and Conditions, which govern your use of the platform. Defined terms used but not defined in this Policy have the meanings given to them in the Terms and Conditions.

2. Personal Data We Collect

jilid collects the following categories of personal data from players and platform users:

jilid does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, information related to self-exclusion requests for responsible gaming purposes).

3. How We Collect Your Data

jilid collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the jilid platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from risk management partners; payment data from payment processors including GCash, PayMaya, BPI, BDO, and Metrobank.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing and compliance obligations.

4. How We Use Your Personal Data

jilid uses the personal data we collect for the following purposes:

• To create and manage your jilid player account;
• To verify your identity and age in compliance with Philippine gaming regulations (21+ requirement);
• To process deposits and withdrawals via your chosen payment method;
• To provide customer support and respond to your enquiries;
• To send you account-related notifications, including transaction confirmations and security alerts;
• To send you promotional communications about jilid offers and bonuses, where you have consented to receive such communications;
• To monitor gaming activity for responsible gaming purposes and to enforce self-exclusion requests;
• To detect, investigate, and prevent fraud, money laundering, and other unlawful activity;
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements;
• To improve the jilid platform through analytics and user research;
• To enforce our Terms and Conditions and other applicable policies.

5. Legal Basis for Processing

jilid processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

jilid does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged by jilid to verify player identities.
• Fraud prevention and security providers: Third-party risk management and fraud detection services used to protect the integrity of the jilid platform.
• Game content providers: Third-party game studios and live dealer operators whose games are available on jilid, to the extent necessary for game delivery and dispute resolution.
• Regulatory authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other government bodies, where required by law or regulatory obligation.
• Professional advisers: Legal, accounting, and auditing firms engaged by jilid, subject to professional confidentiality obligations.

All third parties with whom jilid shares personal data are required to process that data in accordance with applicable data protection laws and jilid's data processing requirements.

7. International Data Transfers

7.1 Some of jilid's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jilid ensures that appropriate safeguards are in place to protect your data, consistent with the requirements of the Philippine Data Privacy Act.

7.2 Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to countries that have been assessed as providing an adequate level of data protection.

8. Data Retention

8.1 jilid retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. In particular, transaction records and identity verification data are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.

8.2 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jilid will securely delete or anonymize that data.

8.3 Data collected for marketing purposes is retained until you withdraw your consent or request deletion, whichever is earlier.

9. Cookies and Tracking Technologies

9.1 jilid uses cookies and similar tracking technologies on the jilid platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

9.2 jilid uses the following types of cookies:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to improve your experience.
• Analytics cookies: Help us understand how players use the platform so we can improve it.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

9.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilid platform.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilid:

• Right to be informed: The right to know what personal data jilid holds about you and how it is being used.
• Right of access: The right to request a copy of the personal data jilid holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jilid's Data Protection Officer via the contact details provided in Section 15 of this Policy. jilid will respond to all data rights requests within thirty (30) days of receipt.

11. Children's Privacy

11.1 The jilid platform is strictly intended for individuals aged 21 years and above. jilid does not knowingly collect personal data from persons under the age of 21.

11.2 If jilid becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be returned to the originating payment method.

11.3 If you are a parent or guardian and believe that a minor in your care has registered an account on jilid, please contact our support team immediately via live chat so that we can take appropriate action.

12. Security Measures

12.1 jilid implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilid platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular penetration testing and security audits conducted by independent third parties;
• Multi-factor authentication requirements for administrative access to jilid systems;
• Continuous monitoring of platform activity for suspicious behavior and potential security incidents.

12.2 While jilid takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying jilid immediately if you suspect unauthorized access to your account.

13. Third-Party Links

13.1 The jilid platform may contain references to third-party services such as payment processors. jilid is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your jilid account.

13.2 This Policy applies solely to personal data collected and processed by jilid in connection with the jilid platform. It does not apply to data collected by third parties operating their own platforms or services.

14. Updates to This Privacy Policy

14.1 jilid reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this Policy.

14.2 Where changes to this Policy are material, jilid will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jilid platform following the effective date of any update constitutes your acceptance of the revised Policy.

14.3 We encourage you to review this Policy periodically to stay informed about how jilid protects your personal data.

15. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jilid's handling of your personal data, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Live Chat: Available 24/7 via the jilid platform
• Response time: Within 30 days for formal data rights requests; under 2 minutes for live chat enquiries

If you are not satisfied with jilid's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.